Our work and research
We engage in the design of socially innovative systems and services leading to more sustainable and humane society. Our work focusses on stakeholder driven service innovation across several contexts: from health care, aged-care, education to human resource management and organisational innovation.
We deliver social robot enabled life style centred services to support people affected by social isolation, dementia and autism in various settings. We’ve worked with organisations, clients and individuals to deliver these services in home-based care, residential aged care, hospital and other health care contexts in Australia.
The work is outcome of 8 years of research and field trials undertaken by Research Centre for Computers, Communication and Social Innovation (RECCSI) at La Trobe University, Melbourne, Australia.
Please note HCI is not a subsidiary of La Trobe University or otherwise affiliated, supported or endorsed by RECCSI or La Trobe University. HCI was independently established by Professor Rajiv Khosla to commercialise technology created based on research activities conducted by Professor Khosla in his role as a researcher and academic at RECCSI, at La Trobe University. Please note that neither RECCSI nor La Trobe University have any responsibilities or obligations to you if you engage HCI to provide services.
Designing Technologies and Innovative Services
We engage in the design of socially innovative systems and services leading to more sustainable and humane society. Our work focusses on stakeholder driven service innovation across several contexts: from health care, aged-care, education to human resource management and organisational innovation.
We deliver social robot enabled life style centred services to support people affected by social isolation, dementia and autism in various settings. We’ve worked with organisations, clients and individuals to deliver these services in home-based care, residential aged care, hospital and other health care contexts in Australia.
The work is outcome of 8 years of research and field trials undertaken by Research Centre for Computers, Communication and Social Innovation (RECCSI) at La Trobe University, Melbourne, Australia.
Our work integrates social and emotional wellbeing needs of our clients with a range of technologies and smart devices to design social robot enabled life-long care systems. These life-long care systems provide a rich interactional environment with human-like engagement. They can include a range of smart devices like social robots, tablets, smart phones, TV, health sensors and wearables (e.g., FITBIT, smart watch) for delivering preventative, proactive and reactive care services.
We’ve designed emotionally and socially engaging communication robots (in collaboration with our partners) with human sensing and tracking attributes like speech, gestures, emotive expressions face and emotion tracking. Our social robots can engage with clients in a human-like manner. Our robots can perceive human needs through their moods and facial expressions, connect them to their relatives anytime and anywhere, send and receive messages from relatives and also monitor their health related data. The social robot provides personalised services tailored for individuals, groups in health care, education and business contexts.
The social robots use the internet/wireless network and cloud computing infrastructure and a range of smart devices to form a unified communication network for our clients and their care providers. Our life-long care eco-system can also collect big data and provide near real-time analytics for monitoring, designing interventions and personalising care.
The researcher behind Human Centred Innovations
Professor Rajiv Khosla
Professor Rajiv Khosla is the Director of Human Centred Innovations. He is also Director of the Research Centre for Computers, Communication and Social Innovation (RECCSI). He has a multidisciplinary background in management, engineering and computer science. He holds a Bachelor's degree in Electrical Engineering, a Master's degree in Management and Systems from the Indian Institute of Technology (IIT), and a Masters and PhD in Computer Science from La Trobe.
He has been a Visiting Research Scientist and Professor at:
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NEC Corporation (Japan)
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Kyoto University, Japan
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Wayne State University, Michigan, USA
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Uppsala University, Sweden
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University of Otago, New Zealand.
Rajiv's research covers three main disciplines: information systems, computing, and engineering has been published and reported in many journals. These journals include: Pattern Recognition, Expert Systems with Applications, IEEE Transactions in Engineering Management, IEEE Multimedia, Communications of the ACM, and IEEE Transactions in Power Systems.
He has filed patents, commercialised his research, and is Director and Chief Inventor of Human Centred Innovations Pty, Ltd. He has received several teaching excellence awards and has pioneered the industry-orientation and design of undergraduate and postgraduate programs at La Trobe University since 1994. He has also been director of externally funded Business Systems and Knowledge Modelling research laboratory from 2002-09.
Recent published research
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Recently our findings and MATILDA were featured in an article in the Australian Ageing Agenda.
Aged care deployment research
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Service Innovation through Social Robot Engagement to Improve Dementia Care Quality
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Human Robot Engagement and Acceptability in Residential Aged Care